- "Guy"
- "Gal"
- "I'd rather not"
I thought that was rather enlightened of Groupon, because, well, I'd rather not answer that question. I'm no less interested in stereotypically "gal" deals than I am in stereotypically "guy" deals. To my delight, I began receiving offers in my inbox for both gender stereotypes.
Unfortunately, the Groupon system ultimately didn't appreciate this perceived incompleteness of identity, so I'm forever stuck at 80% complete.
This waste of screen space, and implication that I haven't fully "personalized" my deals, began to annoy me, so I wrote a polite inquiry to Groupon. I don't have the exact text because it was a form submission.
In turn I received a polite reply:
Hi Yuvi,No immediate resolution, but let's all take this as a lesson: please don't force your users to stereotype themselves. That's not "web intelligence," it's just frustration for many of your users.
I'm sorry for the trouble. I am not too sure why it is stuck at 80% but it may certainly be because the gender question has not been answered. I apologize that there is not a way to work around it. Don't worry though, this shouldn't affect the deals you'll see. Also, there are other ways to curtail the interests our site stores for you.
Once you are signed into your account at www.groupon.com, you will see your name at the top right of the deal page. Place your cursor over your name and your account menu will drop down for you to access "My Profile." From there, you can provide more specific information about yourself and select the types of deals that interest you the most. After that, your daily emails will feature more of those deals. Click "Save" when you are finished.
Thanks for your understanding while we work to make the Groupon experience better!
Please let me know if I can help you further.
Regards,
[snip]
Groupon Customer Support
